ATKINS RETURN POLICY
General Store
· All Returns must be handled through Customer Service
· All Returns must have either Valid Receipt or Product unless previously approved by a Dept Manager or Customer Service
· All Returns without Valid Receipt are only given Store Credit and the credit will be given at the current price at the time of the return
· No Returns on Reduced & Clearance Items
Time Limit for Valid Returns
· Packaged Perishable Items: 7 Days from Purchase Date (includes Plants & Flowers)
· Perishable items to be consumed on the premises such as salad bar and bakery items: 3 Days from the purchase date.
· Non-Perishable Items: 60 Days from Purchase Date
· If unable to Return to store, call immediately for assistance and speak to the department Manager or Customer Service.
Valid Return Processing
· All Returns will be refunded in same method of payment as purchase
o Except Personal Checks – 2 week Delay until Check is processed
o All Valid Check Returns must complete a Check Credit Form
· All Returns over $20 require Valid Picture ID & Signature
· All Returns must include a completed Return Form
Valid Returns in Gift Department & Gift Baskets
· Gift Recipient requires Gift Item(s) in Original Condition & Valid Receipt
· No Returns on Holiday Items after Holiday
Overcharges
· Valid Receipt is required
· Valid Overcharges are Refunded in same method as Payment
o Except Personal Checks – 2 week Delay until Check is processed, unless a new Check is written for correct amount
